Privacy Policy

This Privacy Policy ("Policy") applies to all websites, platforms, and services offered by Chainly, ChaintoCSV.io, CoinTax LLC, and any affiliated or related entities (collectively referred to as “Chainly”). This Policy explains how we collect, use, share, and protect your personal information, and outlines your rights regarding your information. By using our website and services, you agree to the practices described in this Policy.

1. Information We Collect

Personal Information:
We may collect information that can identify you ("Personal Information"), including but not limited to your name, email address, contact details, IP address, and other identifying information.

Non-Personal Information:
We also collect non-personal information that does not directly identify you, such as browser type, operating system, and website usage data. This information is collected automatically through cookies and similar tracking technologies.

Sources of Information:

  • Direct Collection: When you provide information directly to us, such as through forms or registrations.

  • Automatic Collection: Through cookies, log files, web beacons, and similar technologies as you interact with our website.

Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience, improve our services, and analyze site traffic. You can control cookies through your browser settings, but disabling them may limit your ability to use certain features.

2. How We Use Your Information

Primary Uses:
Your Personal Information may be used to:

  • Deliver services you request and manage your account.

  • Communicate with you regarding our services, including customer support.

  • Improve our products, services, and website functionality.

  • Send promotional materials or information about our services, subject to your consent.

Data Aggregation:
We may aggregate and anonymize data for research, analytics, and business improvements. Aggregated data is not considered Personal Information as it cannot be used to identify individuals.

Third-Party Service Providers:
We may share your information with trusted third-party service providers for business operations, including data hosting, email delivery, and payment processing. These providers are contractually obligated to protect your information and may only use it for specified purposes.

Legal Obligations and Protection:
We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Chainly, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

3. Data Security

We employ industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Chainly assumes no liability for the interception, alteration, or misuse of information transmitted over the internet.

4. Your Rights

Access and Correction:
You have the right to access, correct, or update your Personal Information. If your information changes, you can correct it by contacting us at the email provided below.

Data Portability:
You have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format.

Restriction of Processing:
You may request that we restrict the processing of your Personal Information if you believe the data is inaccurate, our processing is unlawful, or we no longer need the data.

Opt-Out and Withdrawal of Consent:
You may withdraw your consent to the processing of your Personal Information or opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Right to Erasure:
You have the right to request the deletion of your Personal Information, subject to our legal obligations to retain certain data.

Right to Object:
You may object to the processing of your Personal Information for certain purposes, such as direct marketing.

5. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your own, including the United States and other jurisdictions where we or our service providers operate. These countries may have different data protection laws than your country of residence.

We take appropriate measures to ensure that your Personal Information is protected in accordance with this Privacy Policy and applicable data protection laws, including the use of standard contractual clauses or other legally recognized safeguards for international data transfers.

6. Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by posting the revised Policy on our website or by other means. Your continued use of our website and services after any changes to this Policy constitutes your acceptance of the revised terms.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@chainly.dev.